Lulu Feedback

Post your idea for improving Lulu! We use this data to direct future site development. You can also view other ideas, comment, and upvote existing ideas.

Be able to send out thank you notes to past purchasers of a book

I just added a thank-you note to be sent out to people who buy my book in the future, but it doesn't have an option for thanking the people who have already bought it.  Most of the first purchasers of a book are friends and family and it would be nice to be able to thank those people, but since we don't see the names of buyers, it's impossible to do that the way it's set up now.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • May 21 2019
  • Will not implement
  • Jan 23, 2020

    Admin Response

    Thank you for the feedback. Lulu previously supported this type of feature and over the years we found that authors rarely took advantage of it to the point where we ended it's support.

  • Admin
    Nick Foster commented
    October 25, 2019 00:48

    Hi, my name is Nick, one of the Product Managers at Lulu. Would the ability to be able to include a custom message on the packing slip that ships to your customers satisfy your feature request?

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    October 25, 2019 02:28

     It would be nice to be able to include a message somehow to the purchasers, yes.  And it would be bonus if we could thank people who already bought before we knew we could thank them!  I am pretty sure at some point I included a message to be sent thanking people for their purchase, though I'm not sure where I'd have done that.  Where can I check that?

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    20 Jan 14:10

    Oh, yes, the ability to be able to include a custom message on the packing slip that ships to my customers would absolutely satisfy me.