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Ability to cancel an order while still in production (or within 24 hours, not 1 hour)

I've since stopped allowing automatic payment processing in case the customer decides to cancel the order. there should be a longer allowance for the ability to cancel an order (24 hours), not just the 1 hour.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Oct 7 2019
  • Planned
  • Admin
    Nick Foster commented
    October 24, 2019 17:50

    Hi, I'm Nick, one of the Product Managers at Lulu. I definitely see the benefit of this. We currently allow API customers the ability to set production delays up to 24 hours, which allows them the ability to cancel the order during that window; before it goes to production. Just note, extending this delay window will delay orders going into production.

    I will add this as something we look into adding to our 2020 roadmap.